
The unforced error
Today I was sitting in lecture on cross cultural communication at New Delhi,when I heard about examples of unintentional mistakes committed by ignorant people dealing with cross cultural communication.The speaker was elaborating even further,but my mind started racing back in time and forced me remember about an incident last year,which left a deep scar on my psyche.I was never able to understand my fault in the whole episode,yet I felt it essential to keep mum in order to satisfy all those,who saw big design & planning in it.I would not have bothered to pay any heed to it,but I was forced to do so as it involved,my closest friends and their adorable parents.
It happened like this.I am a very infrequent user of social networking sites like Facebook,yet I maintain it as it provides me opportunity to meet my friends once in a while and communicate to them whenever I like.One day,I was able to meet a family friend of mine thru Facebook.She and her brother were my batch mates at Muzaffarpur during my academic years after schooling for five long years.They were four brother and sisters,and I was staying there with two of my elder brothers.Together we were very close knit family and her parents were our like my own parents.Time passed,we all went in different directions in course of our journey of life.My friend stays abroad,her one brother stays in West Bengal,two other siblings stay at Delhi.For many years,I tried to maintain as close contact as I could,for I was travelling the length and breadth of this country in course of my vocational pursuit.
Then I got back to Delhi on transfer recently.I decided to renew my contacts with all my friends including my this friend's family.Then ,one day we met on the net and I was very happy to know about her well-being and the achievements made by her family & children.In a moment of pure joy,we talked about all the topics under the sun,our days at Muzaffarpur and our common friends.I was told by her that she would be coming to Delhi soon to meet her parents & siblings.The joy of meeting my old friend and her family was overwhelming.Since that day,we kept on exchanging small tit bits and sweet nothings over net,which included the lazy job of forwarding good poetic lines written by some other contributors on Facebook.On the appointed day,I took my father along with me and traveled 20 miles to see them.We all enjoyed the meeting and I felt very emotional meeting their parents,her mom in particular.She has been like my mom to me always,more so because I lost my mom quite early in life.My father wanted to invite them to my house for a lunch,but given their own tight schedule,it didn't seem feasible.So we came back from there thinking that I should have better taken some gifts for them particularly her nice children.As we were coming down,a small packet of gift was thrust surreptitiously in my hand by my friend before she bode farewell to us.Her brother and husband came to see us off till the main road.While coming back,I was repeatedly reminded by my father that I should have taken some gifts for them while going there.I promised him that I would send something to her family once they reached Mumbai on their way back to their journey abroad.
At that time,even my elder sister was there at Delhi.So one day I told her ,"Just see the reach of technology.I will order things from here and it would be delivered to my friend at Mumbai".I also wanted to send something to my cousin at Mumbai,whose calls I was careless enough to miss in the recent past.So,I ordered chocolate and flowers to both of them online expressing my sentiments on the card attached along-with.Within,two hours,I was confirmed over mail and phone about deliveries to the two recipients.So I triumphantly informed my sister about this feat and was enjoying her sense of astonishment about this whole affair.
Suddenly,my phone rang and as expected it was friend on the line.I had a smile of victory on my lips as I had been able to discharge my duty assigned by my father.My sister was nearby only.Both of us were expecting exchange of some sweet sentiment over phone.But I was in for a surprise.The tone of my friend's voice sounded disturbing.She went on saying so many things in so many words,which in short meant that my gesture has been completely misunderstood by her family and she was very upset at the turn of these events.I was totally taken aback.I did not know how to respond to such needless storm in the tea cup.As we were very close family friends of three decades,in my wildest of dreams,I would not have imagined being misunderstood by them for sending something as silly as flowers & chocolates for her family.But that's what had happened.I thought of explaining,but I didn't try to pursue as I was not aware who specifically had felt offended and what meaning he or she would read in my further explanation.Moreover,being suspected of something as silly as that at my age was a bit too embarrassing for me.I shared the same with my sister immediately and we laughed our heart out about this whole thing.But as a female ,she was worried about my friend and the consequences of her being misunderstood by her family.So,she too dissuaded me from pursuing it any further with explanation.however,I did not share it with my father,because I did not know how to explain the whole mess without creating any further confusion.In the beginning,I thought of explaining things to her parent or siblings,but none picked my call and my worst fears were confirmed.The matter has been circulated among all.
The matter remained at that since then.But my conscience kept on pinching me for this unintended goof up.Still,honestly speaking,I could never understand my fault.But today while discussing about the confusions created by people ignorant of the nuances and subtleties of divergent cultures,matter of different colors of flowers sent in gift was discussed and the underlying sentiment behind each color explained.As I grasped the crux of this discussion,I was red with embarrassment.As the discussion in the lecture proceeded on,I was recalling the discussion I had with the online florist while ordering the gifts.
Florist-which color of flower you want to send?
Me-The biggest bouquet,must have roses,color immaterial,preferably natural colors.
Florist-Do you want to send some sweets?
Me-Yes,send something,which can be delivered in proper shape,better send chocolate.(My friend's daughter had treated me with chocolate during my visit,so I wanted to reciprocate sub-consciously).It was only today that I could understand the goof up.I had sent red roses and chocolates,which I was informed,conveys different things than I meant.I even googled to confirm what I had just learnt.Google informed,"Different colors of roses mean different things: white=purity/innocence, yellow=friendship, red=love, etc. Usually chocolate is associated with love, and is the usual gift at Valentine's Day. Chocolate causes the brain to secrete endorphin which make us feel good (similar to the feeling of being in love). So giving both of these gifts means you love someone".
And,I knew that I had messed up royally.But the question before me was that can a three decade old friendship be allowed to be broken for just one silly mistake? God give me solution,I won't rest peacefully even in my grave without that.If you know of some better way of resolving this puzzle do suggest me soon before its late.